Customer Relationship Management (or CRM) is a staple of successful businesses and has been for some time, which is why a good WordPress CRM is more important than ever.
In the early days of practicing customer relationship management, businessmen used the lowly rolodex. The rolodex is an analogue, desktop notecard binder with alphabetical place markers used to keep track of their contacts.
Each entry usually consisted of a business card and a few notes on each person.
This simple yet effective piece of old school hardware allowed those who used it to keep track of their growing business/social contacts. It also allowed them to maintain little bits of useful information.
We’ve moved on – and using a WordPress based CRM is a great choice for many businesses.